A. Pasha products may be purchased exclusively from our website or any one of our authorized dealers.

A. Items that are out of stock will be unavailable on the website. If you want to inquire about a particular item, you may contact our customer service department at +971-55-8433-677 or +971-50-3767-496.

A. The only way to guarantee the authenticity of a Pasha product is to purchase it through Pasha’s official website: www.pashafabrics.com or Pasha’s flagship stores as well as our authorized dealers.

A. If you have a counterfeit Pasha product you may send us a picture of it or get in touch with our customer service department at +971-55-8433-677 or +971-50-3767-496 to report it.

A. If you wish to become an authorized dealer for Pasha you may contact us at +971-55-8433-677 or +971-50-3767-496 and you will be guided by an official Pasha representative on the process.

A. You may contact us at +971-55-8433-677 or +971-50-3767-496 to get information regarding dealership.

A. Please follow the link to Store Locator to get information about the authorized Pasha dealers.

A. Each suit will be delivered in its unique Pasha packaging.

A. Pasha does not sell its packaging separately.

A. You can determine your size by following this link to view our size guide. We can give a link to the size guide here.

A. Pasha provides an exclusive tailoring service that you can avail to get your suit stitched. Please get in touch with our customer service department at +971-55-8433-677 or +971-50-3767-496 for further information.

A. Please contact us at +971-55-8433-677 or +971-50-3767-496 to get this information.

A. It will take 10-15 working days for your Pasha suit to get stitched.

A. Pasha’s tailoring service is only applicable to Pasha products.

A. You may visit your nearest Pasha flagship store to have your measurements taken.

A. The digital display on the site as well as unique screen resolution might cause a slight colour variance and hence products cannot be returned or exchanged due to this reason.

A. First log in to www.pashafabrics.com , browse through the site and select the products you like. Add them to the cart and select checkout. At checkout you may log in to your unique Pasha account or you may checkout as a guest. Then you will be required to fill in your details. Once you have filled in your details, select free shipping and payment method. Your order will be completed.

A. You have the option to chat live with our sales consultants while on the website by pressing the chat icon at the bottom.

A. Once you have placed your order, you will be contacted by our customer service department, and you may ask them to make any changes for you or you may call the customer service department at +971-50-3767-496 or +971-50-3767-496.

A. After order finalization, you will receive an email, SMS and call by our customer service department to confirm your order. If you have not received any notification, you may contact us at +971-50-3767-496 or +971-50-3767-496.

A. You may select Cash on delivery if you want to pay in cash or you may choose to pay with your credit card. For credit card payment you will need to enter your card details.

A. Pasha accepts cash and credit card payments.

A. You may contact the customer service department at +971-55-8433-677 or +971-50-3767-496 to get details for a bank transfer.

A. International credit cards are accepted for a Pasha purchase.

A. All payment gateways are secure.

A. Pasha delivers orders within 3-5 working days across Pakistan.

A. Pasha offers free shipping on all orders.

A. Once you have placed an order, you will be sent a text message with a tracking ID by the customer service department.

A. If you want your order to be delivered to a different address you may add that address to your order or if you wish to change the address then you may call the customer care department at +971-50-3767-496 or +971-50-3767-496. Please note that we are unable to change a delivery address once the order has been dispatched.

A. A signature may be required on receipt of the parcel. If no person is available at your address to take the delivery of the parcel,the carrier will make 2 more attempts to deliver the parcel.Please note that we are unable to change a delivery address once the order has been dispatched.

A. You may select a gift for someone and deliver it to their address. You may contact the customer care department at +971-55-8433-677 or +971-50-3767-496 and ask them to generate a gift receipt for that order.

A. Pasha has its unique packaging for all its luxury products, we can however add a gift card with the order if you let us know in advance.

A. The order will be delivered with a gift receipt which will have zero as the amount.

A. Yes, they may contact the customer care department at +971-55-8433-677 or +971-50-3767-496 to get the gift exchanged or they may take it to an official Pasha store and get it exchanged after a quality check.

A. You may request the customer care department to add a customized message with the order.

Pasha is not responsible for any variance in colour or texture that might occur due to digital display on computers, phones,tablets ,etc.Therefore products cannot be returned or exchanged for this particular reason.

We will not be able to fulfill any return or exchange requests in some cases,including the following:

The Product is not in its original form ie(tags,labels,packing or accessories are missing) Product is defected because of use. The time allowed for exchange/return has expired.

No product/Item ordered online can be exchanged at any authorized Pasha Retail/Distributer outlet. In case you want to exchange your item because of a defect ,you may contact our customer service department by emailing us images of the defected product at info@pashafabrics.com or calling us at +971-55-8433-677 or +971-50-3767-496 within 3 days of purchase.

After our team reviews the product and approves your request, you will be offered an exchange equal to the price of the returned product.

Refunds will, in most cases, be issued to the same credit card you used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are not refundable. Please allow up to 14 days for the processing of any return. In case of credit cards, it can take two billing cycles before the credit is shown on your credit card statement.

A. You may exchange your product at an official Pasha store.

A. Pasha does not offer any refunds on purchased items, but you may get the product exchanged.

A. To create an account on the Pasha website, you will be required to fill in your details on the website.

A. You may order with your Pasha account or as a guest as well.

A. Yes you may view your order history through your Pasha account.

A. Once you confirm your order a message will be sent with the tracking id to you by the customer service department.